Privacy policy

Effective date: February 4, 2026

This Privacy Policy describes how we collect, use, and share your personal information when you visit or purchase from www.khussacorner.com (“Site”).

Contact

Questions or requests?
Email: [email protected]
Postal: Dupatta Gali, Tariq Road, Karachi, Pakistan.
WhatsApp (support): 03178866655

The information we collect

1) Device & browsing data

What we collect: IP address, browser & device type, time zone, cookie IDs, pages/products viewed, search terms, site interactions.
How we collect: Cookies, log files, web beacons, tags, pixels.
Why: To load the Site correctly, keep it secure, fix bugs, and improve performance/experience (analytics).
Who helps us process it: Our ecommerce platform (e.g., Shopify), analytics tools (e.g., Google Analytics) if enabled.

2) Order & account data

What we collect: Name, email, phone, billing & shipping addresses, order details, chosen payment method. For prepaid cards we receive limited payment details from the payment gateway (not full card data). For COD, we keep the order/contact details needed to fulfill and prevent fraud.
Why: To process orders, take payment, arrange courier delivery, send confirmations/invoices, provide support, and screen for fraud/risk.
Who helps us process it: Our store platform (e.g., Shopify), payment partners (e.g., your selected gateway), email provider (e.g., Gmail), courier/shipping partners.

3) Support & marketing communications

What we collect: Details you share via WhatsApp, email, or forms (order number, photos/videos for claims, feedback).
Why: Customer support, exchanges/returns handling, service quality.
Who helps us process it: WhatsApp Business (for messaging); email service provider; helpdesk tools if used.
Marketing (optional): With your consent, we may send emails/WhatsApp messages about new products or offers. You can opt out anytime (see Your choices below).

Cookies & similar tech

We use cookies so the Site works (essential), to remember your preferences, and—if enabled—for analytics/ads. You can manage cookies in your browser. Some features may not work without essential cookies.

How we use personal information

Provide, personalize, and improve our Site and services
Process orders and payments; arrange courier delivery
Communicate about orders, exchanges/returns, and support
Detect, investigate, and prevent fraud or abuse
(If opted in) Send marketing updates and offers

Automated decisions: We may use basic automated checks (e.g., fraud/risk screening, duplicate order flags). These do not have legal or similarly significant effects on you and are used to protect our customers and business.

Sharing your information

We share information with trusted service providers strictly to deliver our services—examples include:

Ecommerce & hosting: Shopify
Analytics/ads (if used): Google Analytics, Meta Ads
Messaging & email: WhatsApp Business, Gmail
Payments: XPAY / PAYFAST
Couriers: TCS / PostEx

We may disclose information if required by law or to protect our rights, users, or the public.

Behavioural advertising

If we run targeted ads, we may use cookies or share limited, pseudonymized data with advertising partners to show offers you may like (e.g., with Meta/Google). You can opt out via your ad settings on those platforms and your browser cookie settings.

Your choices & rights

Access/Update: Email us to access or correct your data.
Delete: Ask us to delete personal data we no longer need (subject to legal/record-keeping requirements).
Opt-out of marketing:
- Email: click “unsubscribe” or email us.
- WhatsApp/SMS: reply STOP.
Cookies: Manage in your browser; disable non-essential cookies if a banner is shown.

International customers (e.g., EEA/UK): Where applicable, we process your data under lawful bases like consent, contract performance, and legitimate interests (fraud prevention, service improvement). You may have rights to portability, objection, restriction, or to lodge a complaint with your local authority.

Data retention & security

We keep personal data only as long as needed for the purposes above—typically the life of your account/order plus a reasonable period for support, disputes, and legal/tax requirements. We use reasonable technical and organizational measures to protect data; no method is 100% secure.

Minors

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us to request deletion.